Product Owner, Platform Strategy & Delivery (FT/REMOTE) (Permanent Work Status R

About this role

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: The Product Owner serves as the strategic and operational leader of the Linx Retrieval platform, a core revenue-generating product supporting a $400 million payer portfolio. This role owns and prioritizes the product backlog, defines requirements, drives sprint planning and cross-functional decision-making, and partners closely with business analysts, operations, clients, and development teams to deliver market-driven enhancements, ensure product quality, and align technology initiatives with organizational business objectives. This is a remote position. ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. This is a remote position Sadly, we are on high alert for scams, imposters and application fraud. We employ comprehensive screening and verification methods. Any attempt at application fraud or misrepresentation will be identified and lead to immediate removal from consideration. Permanent work status (UCS/Greencard) is required Employees must reside within and work within the continental U.S. PRINCIPAL DUTIES AND RESPONSIBILITIES: Collaborates with the Product Manager to fulfill product roadmap expectations Executes “voice of the clients & stakeholders” processes to define critical software requirements Actively participates in managing and prioritizing the products development backlog Describes business problems & personas via development methodologies Writes user stories & acceptance criteria Ensures development team(s) know what we want to build Provides visibility to development priorities, project status and estimates to complete Makes timely decisions to support the product and development team’s goals Performs QA testing (inclusive of relevant documentation) Confirms product meets acceptance criteria Validates working software with clients Works in a team environment which will consist of software developers and other domain experts Complies with all internal policies and procedures Ensures individual compliance with all privacy and security rules and regulations; commit to the protection of all Company confidential information, including but not limited to, Personal Health Information Other duties as required or assigned QUALIFICATIONS AND REQUIREMENTS: Bachelor’s degree or equivalent post-secondary education required. Minimum of 3 years of dedicated Product Owner or Product Manager experience with full ownership and accountability for product strategy, roadmap execution, and backlog management. Proven experience managing and prioritizing a mature, complex product backlog within a SaaS, platform, healthcare technology, or enterprise software environment. Strong understanding of Agile/Scrum methodologies, including sprint planning, backlog refinement, user story development, acceptance criteria creation, and release planning. Demonstrated ability to write clear, detailed, and testable user stories and acceptance criteria for development and QA teams. Experience partnering with and directing the work of Business Analysts while maintaining clear distinctions between Product Owner and B

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