Director of Supply Chain & Procurement

About this role

Davies Group | Property Claims DivisionAre you a commercially driven leader with a passion for delivering exceptional customer outcomes, building high-performing teams, and driving operational excellence across complex supply chains? At Davies, we're looking for an experienced Supply Chain & Procurement Director to play a pivotal role in shaping the future of our Property business. Reporting directly to the Claims Director, Property , this is a high-impact leadership position with responsibility for our network and supply chain operations, including Davies Repair, BVS Verso, and a broad panel of supply chain partners . This is far more than a procurement role. You'll be at the forefront of supplier performance, customer delivery, commercial success, and strategic growth, leading a team of senior managers and influencing outcomes across the wider business. If you're a proven leader with deep expertise in property insurance, building repair, and supply chain management, this is an opportunity to make a lasting impact in a market-leading organisation. What will your day look like: As Supply Chain & Procurement Director, you will: Lead and develop multiple network management and supply chain teams, creating a culture of accountability, collaboration, and continuous improvement. Oversee service delivery across the Property division, ensuring consistent, high-quality outcomes for clients and customers. Drive divisional financial performance, taking ownership of revenue, profitability, forecasting, and cost management. Manage and optimise supplier relationships, ensuring our network partners deliver outstanding performance, quality, and value. Champion a "One Davies" approach, bringing teams together to achieve common goals and deliver exceptional customer experiences. Monitor operational performance through robust reporting, data analysis, and KPI management. Provide strategic insight and recommendations to support business growth and operational excellence. Build strong relationships with clients, suppliers, and internal stakeholders, acting as a trusted partner and senior leader. Contribute to business development activity, supporting tenders, client proposals, and strategic growth initiatives. Drive innovation, efficiency, and continuous improvement across the supply chain and repair network. Knowledge and Abilities: We're seeking an experienced leader who combines commercial acumen with operational expertise and a genuine passion for people and customer delivery. You'll bring: Extensive leadership experience managing large operational teams directly and through senior management structures. A minimum of 10 years' experience within the Property Claims sector , with strong knowledge of property insurance and building repair services. A proven track record of delivering financial performance, including P&L responsibility, revenue growth, and cost control. Experience managing complex supplier networks, repair contractors, or supply chain partnerships. Outstanding stakeholder management skills, with the ability to build credibility with clients, colleagues, and suppliers alike. Strong analytical and reporting capabilities, using data to drive decision-making and performance improvements. Exceptional communication skills, both written and verbal. A customer-first mindset with a passion for service excellence. The ability to thrive in a fast-paced, evolving environment whilst maintaining strategic focus. A full, clean UK driving licence. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lea

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