Senior Financial Systems Analyst

About this role

PLEASE NOTE THIS ROLE IS FOR OVERSEAS APPLICATION, NON -U.S. ONLY. NO DOMESTIC (U.S.) APPLICATIONS WILL BE CONSIDERED. SENIOR FINANCIAL SYSTEMS ANALYST About The Role: Scentbird is hiring a Senior Financial Systems Analyst to support the people and processes that run on our financial systems. This role sits within the Technology department and reports to the Director of Enterprise Systems. You’ll be the connection between the Finance and Accounting teams who work in NetSuite every day and the technology team - our internal administration team, our managed services partner, and our in-house developers. While not the primary NetSuite administrator, you will be part of the administration team. You’ll be the person who understands the business processes deeply enough to define what needs to change, drive the work to the right team, validate the result, and make sure the people using the system can do their jobs. Scentbird is becoming an AI-first company and is already ahead of most of our peers in putting AI to work. This role is part of that. We expect AI fluency and a proactive mindset to continuously apply AI to automate manual finance processes. What You’ll Be Responsible For: Business process and analysis Serve as the functional expert for financial processes in NetSuite - record-to-report, procure-to-pay, revenue recognition, and inventory and cost accounting. Gather and challenge requirements from Finance and Accounting, then translate them into functional specifications with clear, testable acceptance criteria. Document current-state processes and identify automation opportunities that shorten the close and remove manual work. Own user acceptance testing - build test plans, coordinate business testing, and sign off before changes reach production. AI and intelligent automation Identify and deliver AI-driven improvements across financial processes - document capture and coding, anomaly detection, reconciliation assistance, and close acceleration. Evaluate and adopt NetSuite’s native AI capabilities - Text Enhance, Bill Capture, intelligent forecasting, and analytics assistants - and make the case for where they earn their place. Use AI in your own daily work - analysis, documentation, drafting saved searches and specifications, generating test cases, and troubleshooting. Partner with technology leadership on the guardrails for AI against financial data - accuracy validation, audit traceability, and data handling. Coordination and delivery In partnership with the technology management team, route and prioritize work with our managed services partner, NetSuite ACS, and in-house developers. Assist with development and management of interfaces with external platforms and in-house custom systems. Manage the financial systems request queue - intake, triage, prioritization, and status communication back to Finance. Hold our managed services partner accountable to scope, quality, and timelines; review statements of work and validate deliverables. Perform configuration, saved searches, reports, dashboards, and minor field or form changes. Assess NetSuite’s semiannual releases for business impact and coordinate regression testing with Finance and Accounting. User support and enablement Act as the first point of contact for financial system users - triage issues, resolve what you can, and escalate when more complex solutions are required. Write and maintain SOPs, process documentation, and training materials; run onboarding and refresher sessions for the finance organization. Track recurring issues and convert them into permanent fixes rather than repeat tickets. Reporting and data Build and maintain saved searches, SuiteAnalytics workbooks, and financial reports that give Finance and leadership a reliable, self-service view of the business. Monitor integrations between NetSuite and our ecommerce and subscription platform, payment processors, 3PL and warehouse systems, banks, tax engines, and the data warehouse - surface breaks early

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