Systems Engineer II

About this role

Pay Plan Title: Systems Engineer II Working Title: Systems Engineer II Position Number: 81162 FLSA Status: Exempt Posting Salary Range: $68,640 - $95,127 Office Location: Remote within North Carolina. POSTING DETAILS: Make an Impact Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives. Why Work for Us ? Trillium believes that empowering others begins with supporting our team. We offer our employees: A collaborative, mission-driven work environment Competitive benefits and work-from-home options for most positions Opportunities for professional growth in a diverse inclusive culture Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities. If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today! What We’re Looking For Trillium Health Resources has a career opening for a Systems Engineer II to join our team! The Systems Engineer II administers, maintains, and supports enterprise information technology infrastructure, including network, server, storage, and data environments. The role monitors system performance, implements infrastructure solutions, supports business continuity and security, and collaborates with technical stakeholders to ensure reliable, secure, and efficient technology operations that support organizational objectives. On a typical day, you might: Administer enterprise infrastructure, including network, server, storage, and data environments to support reliable technology operations. Monitor system performance, availability, and capacity to identify issues and recommend improvements. Implement infrastructure enhancements, upgrades, and configuration changes to improve performance, security, and reliability. Maintain backup, recovery, and business continuity processes to support data availability and disaster recovery objectives. Troubleshoot and resolve infrastructure, network, storage, and system issues to minimize operational disruption. Employee Benefits: Trillium knows that work/life balance is essential. That’s why we offer: Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval. Work-from-home options available for most positions Health Insurance with no premium for employee coverage Flexible Spending Accounts 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year NC Local Government Retirement Pension (defined-benefit plan) 401k with 5% employer match and immediate vesting Public Service Loan Forgiveness (PSLF) qualifying employer Quarterly stipend for remote work supplies Qualifications Required: High school diploma or GED and three (3) years of experience in information technology, data analytics, or reporting development with knowledge of relational databases and Structured Query Language (SQL). Requires certification; OR Associate's degree and one (1) year of experience in information technology, data analytics, or reporting development with knowledge of relational databases and Structured Query Language (SQL). Requires certification; OR Equivalent combination of education and experience. An applicable information technology certification is required when qualifying through a high school diploma, GED, or Associate's degree pathway. Applicable certification(s) including Microsoft data systems certifications CSTP, ISTQB, ASTQB, MTA, MCSA, MCSD, MCSE, ITIL v3, Power BI, as well as INFORMS, IIBA, AWS, Azure, or equivalent certifications will be accepted. Must have a valid driver’s license. Must reside

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